Some of my most satisfying moments have been after implementing a solution and being able to show the result on the application. Having others use something you have helped build is very rewarding.
I love how dynamic operations can be, it exposes me to new challenges and problems that need to be solved quickly on a daily basis. This requires me to be on the ball and think on my feet at all times which I enjoy.
The key to my current role as demand planner is a combination of hard work, dynamic decision making, and communication. These skills, although natural to some, can be learnt and I would encourage anyone to give it a go.
The coolest thing about my job is the firm's commitment to pro bono work. It's amazing! I get to be involved in projects that make a real difference, even at a junior level.
I can work with the latest technologies and keep upskilling myself. I also enjoy those “Yass” moments whenever I find a solution to a problem or when my code is running.
I think being a woman in a male-dominated arena is always a challenge – especially when it is largely relationship based and it at times feels like it will always be that way.
I looked to understand customer pain points, experience with the technicians and speeds to identify opportunities for improvement or change to drive up customer satisfaction and uptake of fibre to the premises.